The Art of Facilitation


One of the most important sets of skills for leaders and coaches are facilitation skills. These are the 'process skills' used to guide and direct key areas in an organisation. Good facilitation makes the difference between event success or failure. Learn how to be an effective facilitator, and find out how to develop the skills for the role.

At this workshop you'll learn how to plan, guide and manage a group or event to ensure that objectives are met effectively, with clear thinking, good participation and buy-in from those involved. JumpShift has trained 100's of people in facilitation skills across a number of organisations. Many of these people are now facilitation experts within their organisations and some make their living as facilitation consultants.

The programme includes a full day workshop, plus a two hour virtual follow up session. Additionally you will receive a comprehensive A5 facilitation toolkit for future reference, and an online workspace for action planning, collaboration and soft copy resources.  


One day workshop – essentials – workshop covering the facilitation basics:

  • Make a case: ensure you have the 'why' in place.
  • Plan: pre-empt and plan a process that removes 90% of potential issues.
  • Run: dealing with all those tricky people.
  • Follow up: deliver lasting value.

On the job action – including participants planning and facilitating at least one workshop.  1:1 coaching from our experienced coach is included.

Two hour follow up workshop – recap experiences, share lessons and provide additional skill building on the key facilitation basics.  Put in place continuing development plan based on DIY.

Optional extra – Ongoing coaching support and reviews every three months.


This is one for all past graduates of the Art of Facilitation programme. In 2020 we'll be bringing you back together for a workshop on how to get the best out of your team. Performance, functionality and how to deal with conflict that may arise is all part of this full day workshop.

Full day workshop Wednesday 28th October 2020, 8:30am - 5:00pm, Skills4Work, Auckland. 


MARK WATKINS is our VP Sales & Delivery at JumpShift. He brings 20 years experience in sales, facilitation and coaching having worked with organisations across the world through a number of consultancies including his own business. Mark inspires meaningful conversations and is passionate about what enables organisations, teams and individuals to achieve their potential. 

Mark holds a B.Sc. (Hons) in Managerial and Administrative Studies from Aston University in Birmingham, UK. He is a coach supervisor, an ICF accredited coach, an NLP practitioner, Insights accredited and loves personal and leadership development.


Recent participate and graduate Martin Andrews shares his key takeaways from being on the programme and how it has helped have a tangible impact on the way he works with and leads others.